Spa Front Office Associate

PT Nara Operasi Asia · 📍 Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4,000,000 - 6,000,000
PT Nara Operasi Asia is seeking a dedicated Spa Front Office Associate to join our team in Bali. In this role, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. You will work closely with the spa team to manage appointments, process payments, and handle guest inquiries. If you are passionate about hospitality and customer service, we would love to hear from you!

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Manage guest reservations and check-ins/check-outs.,Coordinate with the spa team to schedule and confirm appointments.,Process payments and handle guest inquiries regarding spa services.,Maintain accurate records of guest information and transactions.,Ensure the front office area is clean and organized at all times.,Provide excellent customer service and ensure guest satisfaction.,Assist with any additional tasks as required by the manager.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in a front office or customer service role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with basic computer software and hospitality systems.,Ability to work in a fast-paced environment and meet deadlines.,Fluent in English, both spoken and written.,Bachelor's degree in Hospitality, Tourism, or a related field is preferred.,Previous experience in a spa or wellness environment is a plus.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementMultitasking
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