IT Network Infrastructure Support Engineer - Bali, Indonesia

Join Biocon as an IT Network Infrastructure Support Engineer in the vibrant heart of Bali, Indonesia! This is a unique opportunity to work with cutting-edge network technologies while enjoying the island’s dynamic work-life balance. In this role, you will be responsible for maintaining and optimizing the company’s network infrastructure, ensuring seamless connectivity and high performance for all users. As part of the IT team, you will collaborate with cross-functional departments to implement and troubleshoot network solutions, leveraging your expertise in tools like Cisco Packet Tracer, Wireshark, and SolarWinds.

Biocon is a leading company in the technology sector, known for its innovative approach and commitment to excellence. Located in the beautiful city of Badung, Bali, Biocon offers a supportive and collaborative work environment where your skills and ideas are valued. This role is perfect for professionals with 3-5 years of experience in network infrastructure support, looking to enhance their career in a dynamic and fast-paced industry.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain the company’s network infrastructure, including routers, switches, and firewalls.
• Troubleshoot and resolve network issues promptly, minimizing downtime and ensuring business continuity.
• Configure and optimize network devices using industry-standard tools and protocols.
• Collaborate with IT teams to implement new network solutions and upgrades.
• Perform regular network audits and performance reviews to identify areas for improvement.
• Provide technical support to end-users and departments, ensuring smooth network operations.
• Stay updated with the latest network technologies and industry trends.
• Document all network configurations and changes for future reference.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in network infrastructure support.
• Certifications such as CCNA, CCNP, or similar are a plus.
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs.
• Proficiency in network monitoring and troubleshooting tools like Cisco Packet Tracer, Wireshark, and SolarWinds.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Excellent problem-solving skills and attention to detail.
• Ability to work well in a team and communicate effectively with technical and non-technical stakeholders.

🛠️ Keahlian

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