Branch Unit Head (Kepala Kios) - Fifgroup Selong

Join Fifgroup as a Branch Unit Head (Kepala Kios) in Selong, Nusa Tenggara Barat, and lead a high-performing team in driving operational excellence and business growth. This is a unique opportunity to shape the success of a financial services unit by leveraging your strategic vision and operational expertise. As the leader of our branch in Selong, you will play a pivotal role in ensuring our financial services are delivered efficiently and effectively, contributing to the overall success of Fifgroup.

In this role, you will oversee daily operations, manage a team of skilled professionals, and implement best practices to enhance customer satisfaction and service quality. With a focus on innovation and continuous improvement, you will work closely with regional and national teams to drive business expansion and achieve key performance indicators. This position offers a dynamic and rewarding environment where your leadership and strategic thinking can make a significant impact.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the branch, ensuring smooth and efficient service delivery.
• Manage and mentor a team of 10-15 employees, providing guidance and support for professional development.
• Implement and monitor operational procedures to maintain high service quality standards.
• Develop and execute sales strategies to drive business growth and revenue targets.
• Collaborate with regional and national teams to align branch activities with company-wide goals.
• Ensure compliance with regulatory requirements and internal policies.
• Analyze branch performance data to identify areas for improvement and implement corrective actions.
• Foster a positive and productive work environment, promoting teamwork and customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 5 years of experience in a leadership role within the financial services industry.
• Proven track record of successfully managing teams and driving operational excellence.
• Strong understanding of financial products and services, with the ability to explain complex concepts to customers.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
• Proficiency in using financial software and tools such as Microsoft Office, SAP, or similar systems.
• Certification in financial services or leadership (e.g., Certified Financial Planner, Certified Management Accountant) is a plus.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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