Automotive Service Advisor - Sales Specialist (Urgent Hiring)

Are you a dynamic and customer-focused professional with a passion for automotive sales and service? We are urgently hiring a Service Advisor in Banjarmasin, Kalimantan Selatan to join our team and drive exceptional customer experiences in the automotive industry. Our company, Private Advertiser, is a leading player in the automotive sector, known for our commitment to quality service and customer satisfaction.

As a Service Advisor, you will be at the heart of our operations, working closely with our team of mechanics and sales specialists to ensure that every customer leaves our workshop with a smile. You will be responsible for managing customer inquiries, scheduling appointments, and providing accurate and friendly service advice. Your role will involve using our state-of-the-art diagnostic tools and software to ensure that our customers receive the best possible service.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and appointments efficiently, ensuring a smooth and pleasant experience for all customers.
• Provide accurate and friendly service advice, using our advanced diagnostic tools and software.
• Collaborate with our team of mechanics to ensure that all services are completed to the highest standards.
• Assist in the sales process, helping customers find the right solutions for their automotive needs.
• Maintain accurate records of all customer interactions and service provided.
• Maintain a clean and organized workshop, ensuring that all tools and equipment are in good working order.
• Promote our company's products and services, both in-person and through various marketing channels.
• Participate in team meetings and training sessions to ensure that we are always providing the best possible service.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in automotive service and sales, preferably in a similar role.
• Proven track record of excellent customer service and sales skills.
• Familiarity with automotive diagnostic tools and software, such as OBD-II scanners and vehicle history report systems.
• Strong communication and interpersonal skills, with the ability to build rapport with a diverse range of customers.
• Ability to work well under pressure and meet tight deadlines.
• Knowledge of Indonesian automotive industry and market trends.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including evenings and weekends, as required.

🛠️ Keahlian

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